Privacy Policy

In this policy, the words "we", "our", and "us" refer to MEDFAST HEALTH SOLUTION PRIVATE LIMITED (“MedFast”) and the privacy mechanism outlined identify personally identifiable or personal information that may be collected from our website www.medfastindia.com or from our Android & iPhone Mobile App, how such information is used, and the choices you have regarding our use of this information.

Wee are committed to protecting your privacy. Authorized representatives of MedFast on a need to know basis only use any information received from you. We constantly review our systems and data to secure your personal. We will investigate any complaint or such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Any User who does not agree with any provisions of the same is required to leave the Website immediately. Should you disagree with policy and still continue to access the Website and provide your personal information, MedFast disclaim all the liabilities arising therefrom.

Applicability : This privacy policy apply to all Users who access the Website and are therefore required to read and understand the privacy policy before submitting any Personal Information. If you have inadvertently submitted any such information to MedFAst prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, stored or used, then you may access, modify and delete all information stored about You by writing to us. MedFAst is keeping personal data of the User, and every User is also entitled to require MedFast to delete and destroy all such information (but not other Users).

In order to have access to all the features and benefits on our Website, a User is required to first create an account on our Website. To create an account a User is required to provide the Personal Information as may be required under the Application / Registration Form. Other information requested on the registration page, including the ability to receive promotional offers from MedFast, is optional. MedFast may, in future, include other optional requests for information from the User to help MedFast to customize the Website to deliver personalized information to the User. Without User's agreement, MedFast will not share, rent or sell any personal information with third parties in any way other than what is disclosed in this privacy policy. MedFast may keep records of telephone calls received and made for making enquiries, orders, feedback or other purposes for the purpose of rendering services effectively and efficiently.

Personal Information shall mean the information which identifies the User, name, identification number email address, age, phone number, password or any financial account information provided to MedFast at the time of registration or any time thereafter.

MedFast has taken all reasonable precautions to treat Personal Information as confidential with industry standards that it has implemented to protect from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.

Use of your personal information: MedFast will take all reasonable measures to ensure that the information used for rendering services to you and as otherwise in compliance with laws. When editing or deleting personal information, we may ask you to verify your identity before we can act on your request. MedFast may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent.

Exceptions : Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of MedFast, our users or the public as required or permitted by law.

MedFast may update or amend this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way MedFast treats User's personally identifiable information, MedFast will display a notice on the Website or send Users an email. MedFast's current privacy policy applies to all information that MedFast has about Users and their account.

Notwithstanding the above, MedFast shall not be required to notify the Users of any changes made to the privacy policy. Should you have any concern or reject the changes in the privacy policy you can refuse to accept the amendments and opt for withdrawing your Personal Information by writing to us

If you have any compliant or grievances with respect to Website or this Privacy Policy please write to us

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